Stolen from a friend ;]
Something I wrote when I was another person, in another occupation. However, I still see me in there -
“A major source of our stress is that we have invested our emotions in the outcome (whether someone buys from us, say), rather than in the input (the excellence of our work). The irony in this is that we have zero control over our outcomes (such as whether someone comes in the shop or buys something), while we have total control over our inputs (the excellence of our work or who we offer it to).
The craftsman knows that the work is valuable in and of itself. Imagine the craftsman who builds a cabinet, not knowing who will buy it but taking pride in the tight joints, the smoothness of the grain, the way the drawers glide and the doors swing freely. He knows that the work is worthwhile, and gets his satisfaction in the work. If you have had any custom cabinetry made of late, you know that craftsmen who have this attitude are handsomely rewarded, as well.
By focusing purely on the result (closing the sale, say), you are putting out the equivalent of pressboard furniture while ignoring the input (producing excellent work). Indeed, there are only two inputs that can have any effect on your long-term success:
· To do excellent work
· Offer that work to as many people as possible.
To focus on anything else is to focus on things that do not matter, and to beat yourself up for anything other than ignoring those two things is, to use the technical term, just plain nuts. Those two things are the only things we can do to improve our business, and the wonderful thing is, we have TOTAL control over them both.
If those two things are taken care of, you might or might not get a certain outcome, but you will deserve to, and what is more, you will have maintained your sense of worth. Further, success will inevitably follow, for when have you ever heard of someone who a) did excellent work and b) offered it to as many people as possible, and yet did not succeed? It does not happen, and what is more, I submit that over the long term, it cannot happen.”